Overview

Syntax Consulting LLC (“we,” “our,” or “us”) is committed to protecting the privacy of end users who utilize our voice calling and messaging services. This Privacy Policy explains how we collect, use, and safeguard personal information in connection with our communications services.

Information We Collect

We may collect the following types of information:

  • Name and business contact information

  • Phone numbers used for voice and messaging services

  • Call metadata (such as timestamps and duration)

  • Message metadata (such as sender, recipient, date, and time)

  • Account and authentication information

We do not collect message content for marketing purposes.

How We Use Information

Information is used solely for the following purposes:

  • Providing voice calling and messaging services

  • Managing user accounts and service functionality

  • Customer support and service administration

  • Legal, regulatory, and telecommunications compliance

  • Preventing fraud, abuse, or misuse of services

No Sale or Marketing Use of Personal Data

We do not sell, rent, share, or disclose end-user personal information to third parties for marketing, advertising, or promotional purposes.

End-user information is never used for unsolicited marketing and is not shared with data brokers or advertising networks.

Third-Party Service Providers

We may use regulated telecommunications carriers and cloud service providers strictly to deliver voice and messaging services. These providers are contractually obligated to:

  • Use data only to provide contracted services

  • Maintain confidentiality and security

  • Comply with applicable privacy and data protection laws

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Data Retention

Personal information is retained only for as long as necessary to:

  • Provide our services

  • Meet legal, regulatory, and compliance obligations

User Rights

Users may request access, correction, or deletion of their personal information by contacting us using the details below.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon posting.

Contact Information

For questions or concerns regarding this Privacy Policy, please contact:

Syntax Consulting LLC
Email: admin@syntax-consult.com